Frequently Asked Questions
New Clients
Wild Hearts Counseling and Wellness is currently accepting new clients. Contact us today to get started! Direct email or the online form are the preferred method of contacts.
Paying for
Therapy
Aetna, CBHA, Blue Cross Blue Shield & Medcost are the ONLY insurances Wild Hearts Counseling currently accepts(but not all clinicians are in network with all insurances). We will submit these claims for you and collect your co-pay/co-insurance/deductible at the time of your session. For all other insurances, you can utilize the self-pay rate and we will provide a superbill for you to submit a claim directly to your insurance for out of network benefits. Payment types accepted: cash, check, credit card, and HSA. If finances are a barrier to care, ask us about our sliding scale fees(limited spots available).
Frequency
In the beginning of your treatment, we will typically meet weekly or bi-weekly. Your treatment plan will be evaluated on a regular basis to track progress towards goals. We will reduce frequency as your symptoms decrease and goals are met.
First
Session
You will have about an hour or so to discuss your intake questionnaire, goals, and treatment plan with your therapist. Feel free to ask any questions you may have during this time. After the intake has been completed, we will schedule additional sessions to begin working on your goals. For children, the intake session is typically a parent only session.
Throughout
Therapy
We strive to provide a safe environment promoting growth, encouragement, empathy, positive regard, and mutual respect throughout your treatment. We assist clients with meeting their goals by using counseling skills and evidence based activities that facilitate change, while also working with the parent(s)/guardian(s) as needed. Ongoing sessions are typically 40-55 minutes in length.
Ending
Treatment
Ending therapy can be difficult, but it is our hope that you will gain confidence to utilize the skills you’ve learned in therapy to manage symptoms on your own. We will transition to less frequent sessions until therapy is no longer needed or symptoms can be managed with “as needed” sessions.
